Support
Below you
will find links to help you with some of the typical tasks for setting
up and managing your hosting account with us. It includes links to
Knowledge Base articles that address the most commonly asked questions
we receive from new hosting customers.
Most of the common account management functions you need are accessible through your
Web Control Center. This will allow you to manage your Mail, Statistics, FTP and Database settings and more.
To login to your Control Center click here >>
(You will need your account Username & Password which will be in your welcome email).
Still need help?
If your request isn't covered below please contact our support team by emailing support@core-hosting.com.au from the email address you used to order your account.
Account Administration
1) Login to your Web Control Center
2) Transferring your domain.
Contact us
3) Adding an Extra Domain to your hosting Plan - Contact us
4) Changing your passwords - Contact us
Website Maintenance
1) Getting files to your web space once your account has been activated - See Article 62
2) Setting up FTP to upload files to your webspace - See Article 390
3) Setting up FrontPage so you can publish your site - See Article 161
4) Enabling or disabling FrontPage Extensions for your site - Contact us
5) Changing the default page that is automatically created for your site - See Article 710
6) Getting started with Microsoft Sharepoint Services - See Article 724
Mail Maintenance
1) Creating additional email addresses under your domain - See Article 111
2) Logging directly into the web mail interface without
logging into the Control Center - See Article 340
3) Activating List Serve for your account - Contact us
4) Creating Spam and/or Content Filters, see the
SmarterTools Inc Help files - For Spam Administration, see Domain
Spam Administration and for Content Filtering, see My
Content Filtering
Database Information
1) Adding System DSNs for SQL, MySQL or Access - See Article 155
2) Connecting to your SQL server database using Enterprise Manager - See Article 137
3) Installing and Setting up MySQL Front - See Article 667
4) Connecting to your MySQL database using MyCC - See Article 655
5) Moving your SQL database from your previous host to Core Hosting - See Article 79
6) Moving your MySQL database from your previous host to
Core Hosting - See Article 666
Website Statistics
1) Have your website stats emailed stats on a weekly/monthly basis?
2) Full feature list and documentation for the statistics - SmarterStats Documentation
